DISC Behavioral and Value Assessments
Performance Improvement Issues / Managing For Success®
Time-Tested ~ Validated ~ Reliable

If you made a large investment into an office computer system or even a small fax machine, wouldn't you expect an operator's manual that would tell you what the equipment could do and what keys to push to get the results you want?  Of course you would!  Particularly with a networked system, you'd need to know how it would communicate with each workstation and with the master PC to maximize its capabilities. 

So why not an "operator's manual" for people?  After all, human resources are every bit as important and expensive as that computer system.  Yet, like trying to operate a sophisticated piece of equipment without a guide, many businesses manage their employees by trial-and-error.  This can be a costly proposition that often results in frustration, conflict, low productivity, low morale and, ultimately, high turnover.

Have you ever been mismanaged?  Can you recall a job or position where you were at odds with your boss, and felt he / she didn't understand?  What was your performance during that period?  If you're like most people, the answer will be "yes," "yes," and "poor," respectively.  Instead of talking one-on-one with their boss to resolve the situation, many people simply quit their jobs.

The DISC history dates back to 400 B.C. when Hippocrates observed differences in human behavior and classified 4 different styles.  He even believed he could predict which countries would win in a war situation, based on their observable behavior.  Most recently, Bill Bonnstetter of TTI has developed a very accurate and user friendly format to help people learn more about their own behavior and better understand what to expect from others around them.  Once you understand yourself and others, you can adapt to be more compatible with others and open the door of communication.  Every relationship involving people will be enhanced.  TTI Managing For Success® DISC Profiles are used by over 3 million people to produce "Win / Win relationships in more than 30 countries.

DISC is not an intelligence or personality test.  It measures observable behavior and emotion.

D - Dominance :	How you respond to or set about solving problems or challenges.
I - Influence:	How you work through people and try to influence others to your point of view.
S - Steadiness:	How you respond to the pace of your environment.
C - Compliance :	How you respond to rules and procedures set by others.

 

Every person possesses all 4 factors to varying degrees, which makes up their unique behavioral design.  This design develops through Nature (genetics) and Nurture (environment).  The language is neutral, neither good or bad.  You must realize how your characteristics impact those in your family and work environment.

Did you know that your words are NOT the most important way you communicate to others?  Try saying "Great Job!" with a frown on your face, in a monotone voice and your arms folded.  It just doesn't get the right meaning across. Others perceive your communication in the following ways:

Depending on your situation, we customize the DISC Profile to focus on many different areas:

• Business Executives
• Sales Professionals
• Manager – Employee Communications
• Customer Service contact
• Team Building
• 360 Degree Feedback
• Time Management
• Career Planning
• Work Environment perceptions
• Conflict Resolution
• Goal Setting
• Family & Social Relationships

Professional Seminars Available

Dynamic Communication

This is the most powerful communication seminar in the world. Why? Because it is practical and it incorporates TTI's sophisticated computerized behavioral communication analysis.  This seminar stresses application in terms everyone can understand and apply.  It will result in building relationships that will continue to grow.

Your Attitude Is Showing

 Often people lack the words to articulate why they do the things they do or why they feel the way they feel.  This seminar raises the awareness of one's attitude and values and empowers them to a more satisfying lifestyle.  This is a truly unique seminar that has been needed for a long time.

* To discuss your specific needs without obligation, please contact by E-mail or call our office at 1-251/990-9036.

DISC Profiles Targeted for Specific Areas of Business

MFS EMPLOYEE-MANAGER™ (Managing for Success)

This most popular report, enables employees and managers to learn more about each other in 15 minutes than they could working together for an entire year. It is used successfully to get new employees off to a fast start, revitalize present employees, improve communication and morale, and build sound employee-manager relationships.

MFS CUSTOMER SERVICE

This Customer Service report offers specific techniques for developing communication excellence with customers, and facilitates superior team interactions. Employees will be able to recognize different interactive styles and develop their approach accordingly.

MFS INTERVIEWING INSIGHTS™

Designed for the company who does not want to get into a full selection program. Interviewing Insights enhances the interviewing process. Many job applicants today are very skilled at adapting and masking behavior to get a job. This software program allows you to look at the real behavior of the applicant, and allows you to select either a sales or general report.

MFS EXECUTIVE

The job of being an executive is different from other jobs because of the many hats that most executives wear. The MFS Executive report provides the right information for any executive to understand their management style and thereby assist them in adapting their behavior to the situaton.

MFS SALES

Geared specifically towards salespeople, MFS Sales takes into account the crucial differences between salespeople and other groups of employees. It provides the sales manager with information on an individual's style of selling, overcoming objections, closing and servicing accounts. MFS Sales can be easily incorporated into any sales training program or used as a coaching tool.

MFS PERSONAL INTERESTS, ATTITUDES AND VALUES™

Why people do what they do affects performance both on and off the job. The MFS Personal Interests, Attitudes and Values Report measures the relative prominence of six basic interests or motives: theoretical, utilitarian, aesthetic, social, individualistic, and traditional values. Values and Attitudes help to initiate one's behavior, and are sometimes called the hidden motivators because they are not always readily observed. The report helps illuminate those motivating factors and attitudes and allows a person to understand the driving forces behind their decisions. It is often used as a key part of the selection process

MFS WORK ENVIRONMENT™

Success or failure on a job many times is related to a person's behavioral match to the job, or their perception of the job. The MFS Work Environment instrument provides the basis for discovering the real issues. Reports can be generated on the job, people's perception of the job, comparing perceptions or comparing a person's natural and adapted style to the job.

MFS IDEAL WORK ENVIRONMENT

Most employed people are not in their ideal behavioral job and, therefore, they experience on-the-job stress. In addition, they lack the ability to articulate their ideal work environment. This instrument graphically displays the behavioral demands of their ideal job and allows comparison between those conditions and their natural behavior to see if the stress level would be tolerable. Matching people with working conditions reduces turnover.

MFS TEAM BUILDING

The MFS Team Building report helps the manager identify and harness individual energies, and effectively channel them towards group goals. The information is presented in a non-threatening manner to encourage members to share reports, recognize team priorities, resolve disagreement, blend their styles, and achieve team goals.

T.E.A.M.S.™ (Teams Evolving and Mastering Success)
Not all teams need the same training! Each team has its own unique strengths and weaknesses and to get the biggest impact from daily team building you need to assess their strengths and weaknesses before implementing team building training. T.E.A.M.S. provides a complete assessment of their strengths and weaknesses along with a comprehensive manual to interpret the report.

MFS TIME P.L.U.S. ™

Identifies time wasters that impact individual productivity, their possible CAUSES and offers possible SOLUTIONS for correcting or eliminating specific time wasters. It allows individuals the opportunity to develop a powerful new approach to organizing and managing their time.

SUCCESSFUL CAREER PLANNING™

Research suggests that 50-80 percent of all employed adults are in the wrong job or career. Successful Career Planning helps adults make and plan career decisions and changes by clarifying job expectations, discovering reasons for inner conflict, stress experienced in past or present jobs, and analyzing one's perception of the "ideal job." In addition, the software provides a list of occupations and DOT numbers which require behavior closest to the respondent's natural style.

RELATIONSHIP INSIGHTS ™

Our ability to interact effectively with others often means the difference between the success or failure in relationships. However, before we can understand others we must first understand ourselves. Relationship Insights was designed to provide that understanding. It identifies key behavioral areas in order to help you have a more accurate understanding of yourself.

DISCOVERY 360º FEEDBACK™

360º Feedback Assessments are powerful tools for helping individuals improve, grow and develop their soft (interpersonal) skills. The understanding of others' perception will increase as individual's drive for success, when he/she is given the information in a constructive manner such as the 360º Feedback Assessment.
 

* To discuss your specific needs without obligation, please contact by E-mail or call our office at 1-251/990-9036.